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Privacy Policy

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Last updated:2023

At Bottega Botanika, we take your privacy seriously and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

Data Controller

Nadia Cuttone – Bottega Botanika
Eldenaer Str. 27, 10247 Berlin, Germany
VAT No.: DE361125244
Tax ID: 32/254/02801
Email: bottegabotanika@posteo.de

1. What Data We Collect

We may collect and process the following types of data:

Identification and contact details (e.g., name, address, phone number, email)

Billing and shipping information (including VAT or tax ID where applicable)

Order history and payment details (processed securely via third-party providers)

Communication content (when you contact us by email or form)

Technical data (IP address, browser type, usage statistics via cookies)

2. Purpose and Legal Basis for Processing

Your data is processed for the following purposes:

To fulfil and manage your orders (legal basis: performance of a contract)

To issue invoices and comply with tax obligations (legal basis: legal obligation)

To communicate with you about your order or enquiry (legal basis: legitimate interest or contract)

To send promotional emails, if you opt in (legal basis: consent)

To improve our services and website (legal basis: legitimate interest)

3. Cookies and Analytics

Our website uses cookies to enhance user experience and analyse website traffic. Some cookies are essential; others (e.g., for analytics or marketing) require your consent. You can manage cookie preferences via your browser settings or our cookie banner.

4. Data Sharing and Transfers

We do not sell your data. We may share it with trusted service providers (e.g., payment processors, delivery companies, IT providers) solely for the purposes listed above.
If data is transferred outside the EU, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

5. Data Retention
We retain your data only as long as necessary:

For contractual and legal purposes (e.g., accounting – typically 10 years)

For customer service or legal claims

Until you withdraw your consent for marketing

6. Your Rights
Under the GDPR, you have the right to:

Access your personal data

Request correction or deletion

Restrict or object to processing

Data portability (in applicable cases)

Withdraw consent at any time

Lodge a complaint with a data protection authority

To exercise your rights, contact us at: bottegabotanika@posteo.de

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. This includes encrypted systems, limited data access, and regular security reviews.

8. Updates to This Policy
We may update this policy from time to time to reflect changes in law or our operations. Please review this page periodically for any updates.

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At Krossenerstrasse

Krossener Str., Berlin - 10245

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Saturday

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At Eldenaer Str. Bezirk Friedrichshain-Kreuzberg 10247 or IN MARKET
 

+49 1747945299

bottegabotanika@posteo.de

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